001. INTRODUCTION TO CISCO COLLABORATION SOLUTIONS (VOICE, VIDEO & DATA OVER IP [VoIP])
The way we work has changed: Do you work the same way you did 10 years ago? 5? Harvard Business Review surveyed business leaders worldwide about how collaboration is changing within their organizations (Source: www.cisco.com):
72% say “effective team communication” has become more important over the past two years.
54% are investing in easier-to-use collaboration solutions.
64% report that collaboration with external parties has increased in importance.
CISCO’S COLLABORATION PORTFOLIO
Improve productivity and innovation with Cisco’s easy-to-use collaboration technology.
001. UNIFIED COMMUNICATIONS
Unify your voice, video, data, and mobile applications.
1. Cisco Spark
2. Cisco Unified Communications Manager
3. Cisco Business Edition 6000
4. Cisco Expressway
5. Just to mention but a few ….
002. CUSTOMER CARE
Deliver personalized omnichannel experiences that satisfy customers.
1. Cisco Unified Contact Center Express
2. Cisco Unified Contact Center Enterprise
3. Cisco Spark Care
4. And more
Simplify meetings with easy-to-use solutions that bring teams together.
1. Cisco Meeting Server
2. Cisco WebEx Meeting Center
3. Cisco TelePresence Server
4. And more
004. COLLABORATION ENDPOINTS
Find endpoints, from IP phones and video units to web, mobile, and desktop clients.
1. Cisco Spark Board
2. Cisco Spark Room Series
3. Cisco IP Phones
4. And much more
I could like to take this opportunity to welcome you to the world of collaboration where we will show case most of if not all of Cisco’s collaboration solutions. By the end of it all you will be amazed of what collaboration technology is available to meet all your needs. You will also see why Cisco is the best of the best in the Collaboration technology and why you should choose Cisco. So, welcome and let’s do this.