CISCO UNIFIED COMMUNICATION MANAGER VOICE PRODUCTIVITY FEATURES

INTRODUCTION

So far we have laid the foundation of what an ideal Collaboration solution should look like or have. In this article, we are going to show you how to use different features of Cisco Unified Communications Manager. Most of these features are both supported on CUCME or CUCM.

Before we start exploring each and every feature in a Cisco based Collaboration environment, we are going to give you a background of what we are going to state what we are going to use to accomplish this objective.

These are some of the tools that we are going to use in our Collaboration demonstration:

1. Cisco Unified Communication Manager (CUCM) version 8.6.1

2. Cisco Unified Communication Manager Express (CUCME) version 8.6

3. Cisco IP Communicator

4. Cisco 7970 IP Phone.

5. Zoiper Softphone on Android smartphone

TOOLS USED

1. Cisco Unified Communication Manager (CUCM) version 8.6.1